Care process

Backup caregiver

A backup caregiver is a second trained caregiver who can step in when the usual caregiver is sick, late or unavailable. Backup care helps avoid gaps. It works best when the backup knows the client's routine and care plan. Ask any provider how it covers a missed shift before you sign up.

Why it matters for your family

Gaps in care hurt most when a person cannot be left alone. A caregiver can get sick, have car trouble or face an emergency. HomeCare.com says its size lets it provide a caregiver on short notice and back up care, and that dedicated staffing and support teams work seven days a week. Ask any provider how it handles a no-show and how fast it can send someone. A common mistake is to rely on one person with no plan. Family can also list a neighbor or relative as a fallback. Share the care plan and house details so a new person can start fast.

Source: nia.nih.gov

Read more: Live-in care

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A caregiver helping an older adult recover at home