Care process
Care advisor
A care advisor is a person who helps a family understand home care options, share needs and arrange care. At HomeCare.com, care advisors speak with new families by phone and offer a free consultation. The role is guidance, not medical advice.
Why it matters for your family
Families often call during a crisis and do not know what to ask. A care advisor listens, asks about the person's needs and explains service types such as companion care, live-in care and 24-hour care. HomeCare.com says its care advisors have years of experience assisting families through the process. The advisor does not diagnose or give medical advice. A common mistake is to share only the immediate need. Mention safety concerns, memory changes and family limits too. Ask how visits, hours and caregivers are set up, and what the support team does if a caregiver cannot come. New families can call 800-974-3458.
Source: nia.nih.gov
Read more: Contact HomeCare.com
Related terms
- Care assessmentA care assessment is a review of a person's health, abilities, home and support to decide what help they need.
- Care planA care plan is a written plan that lists a person's needs, goals, tasks, schedule and who does what.
- IntakeIntake is the first step in starting care, when a provider gathers basic information about the person, their needs, location and family contacts.
- Free in-home consultationA free in-home consultation is a no-cost visit or conversation in which a care provider learns about a person's needs and explains services.
- Caregiver matchingCaregiver matching is the process of pairing a family with a caregiver whose skills, schedule, and personality fit the person's needs.
- Care teamA care team is the group of people who work together to support a person.
