Safety and home
Long-term care ombudsman
A long-term care ombudsman is an advocate who works to resolve problems about the health, safety, welfare and rights of people in long-term care facilities. Facilities include nursing homes, board and care homes and assisted living. Each state runs a program under the Older Americans Act.
Why it matters for your family
The ACL describes state ombudsman programs as serving residents of long-term care facilities such as nursing homes, board and care and assisted living. They also push for policy changes. A family caring for someone at home may not use this program. It is for facility residents. If a loved one moves to a facility after home care, the ombudsman can help with complaints about care or rights. A common mistake is to call the ombudsman about a private caregiver at home. For home concerns, contact Adult Protective Services or the care provider. Look up your state's ombudsman through the Eldercare Locator or your Area Agency on Aging.
Source: acl.gov
Read more: Warning Signs Your Parents Need Help at Home
Related terms
- Adult Protective Services (APS)Adult Protective Services (APS) is a social services program run by state and local governments.
- Elder abuseElder abuse is harm or risk of harm to an older adult by someone in a position of trust, or by a stranger.
- Nursing homeA nursing home is a residential facility that provides round-the-clock supervision, nursing care, meals, help with daily activities, and often rehabilitation.
- Assisted livingAssisted living is a residential setting for people who need help with daily tasks but not the full medical care of a nursing home.
- Board and care homeA board and care home is a small residential home that provides a room, meals, housekeeping, and help with personal care.
- Area Agency on Aging (AAA)An Area Agency on Aging is a public or private nonprofit agency that a state designates to meet the needs of older adults in a local area.
